International Shipping


INTERNATIONAL ORDERS:


CREDIT CARD PAYMENTS

For Online Credit Card Orders, use our SHOPPING CART and pay through PesoPay, our payment gateway. It is Safe, Secured and Simple. No confusing registration needed.



Please note that there will be a service fee for all online credit card payments.

INTERNATIONAL SHIPPING ( WORLDWIDE )

Orders are sent via EMS / Expedite Mail Service for 5 to 7 working days shipping or XEND EXPRESS for 7 to 15 working days shipping if you want it cheaper. Shipping cost will be charged depending on the weight of the order and its destination.

* EMS ( 5 to 7 working days shipping ) is only available from the following countries:

  • Australia
  • Austria
  • Bahrain
  • Bangladesh
  • Bhutan
  • Brazil
  • Brunei
  • Bulgaria
  • Canada
  • China
  • Columbia
  • Cyprus
  • Denmark
  • Egypt
  • Finland
  • France
  • Germany
  • Great Britain
  • Greece
  • Hongkong
  • India
  • Indonesia
  • Iran
  • Ireland
  • Israel
  • Italy
  • Japan
  • Korea
  • Kuwait
  • Laos
  • Macao
  • Malaysia
  • Maldives
  • Morocco
  • Myanmar
  • Nauru
  • Nepal
  • Netherlands
  • New Zealand
  • Nigeria
  • Norway
  • Pakistan
  • Papua New Guinea
  • Quatar
  • Saudi Arabia
  • Singapore
  • Spain
  • Sri Lanka
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • UAE
  • USA
  • Yemen
  • Vietnam


For countries not included in the list, orders are sent via XEND EXPRESS (more or less 2 weeks).

Orders from African countries take more than a month or 2 due to indirect postal connections.

Tracking numbers for both local and international shipping are always provided.

Read our INTERNATIONAL SHIPPING POLICY for your guidance.


INTERNATIONAL SHIPPING AND HANDLING REMINDERS:

To ensure a fast, expedited delivery, please check that delivery address is correct and the payment has been processed or successful. Magic Potions Online Shop will not be held liable for any shipments sent to the incorrect address provided by the customer. We only deliver to the address indicated in your Magic Potions Online Order Email.

International Orders are shipped via EXPRESS MAIL SERVICE (EMS) which delivers the package in 5 to 7 working days or earlier ( 7 to 10 days ). If your country does not have EMS, orders will be shipped via XEND EXPRESS, which is more or less 2 weeks. The shipping charge will appear in your shopping cart as you finalize your order BUT before your credit card is charged you can review this amount.

There will be an unlikely event where shipping will be delayed due to strict customs and post office clearance that would need your signature to release the item. Shipping is tracked for the safety of your products, the tracking number will be provided once the shipment has been made and it could be tracked through a website. THE BUYER IS RESPONSIBLE for all taxes, duties, tariffs and customs laws in Buyer's country.

For tracking inquiries go to our track your order section or contact us.

INTERNATIONAL SHIPPING REMINDERS:

1. Orders made between 12mn and 3pm (Philippine Time) will be shipped in that same day. Orders made after 3pm will be shipped the next day. Orders made after 3pm during Fridays will be shipped on Mondays. Please be considerate about our time difference.

2. Orders made after 3pm and a day before any LEGAL PHILIPPINE HOLIDAY will be shipped immediately on the next working day.

3. We cannot be responsible for any tariffs, CUSTOM RESTRICTIONS or other regulations that apply in countries outside Philippines. We encourage you to speak with your customs office if you have any questions.

4. If for any reason the package is seized by Customs Officials, we will not issue a refund unless all products are returned to us in good condition. If the package is returned to us by Customs Officials, the customer is still responsible for any shipping charges. Only the amount paid for the products will be refunded.

5. The customer is responsible for any duties or taxes that may apply. It is also the customer's responsibility to negotiate for the release of their package in the event that it is held up by customs. We can provide necessary paper works/certification, if availabble, to help with the negotiation.

6. It is customers' responsibility to track their orders through your countries respective Postal Service Customs or Website, if available. You can email us if you are having problems tracking your orders or if there are any delays.

7. Return To Sender (RTS) items due to the following reasons will be shipped again provided that you pay another shipping fee.

- Address not existing.
- Unclaimed.
- Person unknown at the address.
- Address vacant.
- Any other reason in which the customer is solely liable.